Personality.co Full Refund From Both Charges And Cancellation From All Subscriptions

1

I recently discovered that Personality.co charged my KOHO account for a subscription that I did not knowingly authorize. There are two separate digital transactions on my account, one for 59.95 USD (which is currently disputed) and another for 1.95 USD, both appearing under Personality.co. I did complete a personality test on Personality.co and accessed my results, but at no point do I recall being clearly informed about any paid plan, free trial converting into a paid subscription, or ongoing subscription terms on the website or by email. I was not aware that my account would be charged, and I did not knowingly agree to a recurring subscription. I request a full refund of both charges (59.95 USD and 1.95 USD) and the immediate cancellation of any subscription or recurring billing linked to my details, so that no further charges are made to my KOHO account. I also ask that you confirm in writing that my subscription has been cancelled and that no future payments will be taken.

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