I am writing regarding my Personality.co subscription, which was renewed unexpectedly on January 13. I initially took a test on your website and paid 1.95 CAD for what I understood to be a one-time report. At no point was it clear to me that I was signing up for a recurring subscription. Since January 13, I have been charged 49.95 CAD every month, which I did not knowingly agree to. When I contacted your customer support, they informed me that they would not issue a refund, even though I only intended to purchase a single report for 1.95 CAD and did not want an ongoing subscription. I request that my subscription be cancelled immediately and that all charges made after January 13 at the rate of 49.95 CAD per month be fully refunded. I believe this is a fair resolution, as I did not clearly consent to a recurring payment plan.
I purchased a one-time personality test on the website https://personality.co/ for €1.95, believing it to be a single, non-recurring payment. At no point was I clearly informed that I was subscribing to any membership or recurring service, nor did I knowingly consent to such a subscription. Despite ...
I recently completed a personality test on the website Personality.co, for which I was charged €1.95 on Monday 23rd via my PostePay card. I accepted this small payment only for the one-time test and I was not informed of, nor did I request or accept, any kind of subscription or recurring service. De...
I agreed to pay $1.95 to Personality.co for what was advertised as a free personality test. At no point did I knowingly agree to a recurring subscription or monthly membership. After reviewing my bank statements, I discovered that I have been charged $29.95 every month from August 1st to March 30th ...
I purchased a service from the website Personality.co that was presented only as a “personality test trial” and advertised as costing approximately $2 USD. However, during the purchase process, it was not clearly or explicitly stated that after this trial, the service would automatically convert int...
I used a service on the website Personality.co that was presented only as a “personality test trial” and listed at a price of approximately $2 USD. During the purchase process, it was not clearly, explicitly, or understandably disclosed that after the trial period, the service would convert into a r...
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