Mindguru charged my card after a trial ended, how can I cancel and get a refund?

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Xolvie
Xolvie Resolution Specialist March 04, 2:43 pm

If Mindguru charged your card after a trial ended and you want to cancel and get a refund;

Check where you subscribed;

• iPhone:
– Settings → Your Name → Subscriptions
– Find Mindguru

• Android:
– Play Store → Profile → Payments & Subscriptions → Subscriptions
– Find Mindguru

• Website purchase:
– Log in → Account → Subscription

Cancel immediately;

• Tap Cancel Subscription
• Confirm it shows:
– “Will not renew”
– Expiry date
• Screenshot confirmation

Verify the charge;

• Check your bank/card statement
• Note amount and date
• Screenshot the transaction

Request a refund;

• App Store:
– Go to reportaproblem.apple.com
– Select Mindguru charge → Request a refund
– Choose: “I didn’t intend to subscribe”

• Google Play:
– Play Store → Order History
– Select charge → Report a problem → Request refund

• Direct purchase:
– Contact Mindguru Support
– Provide:
– Registered email
– Charge screenshot
– Trial details

If refund is denied, consider filing a complaint on Xolvie to pursue a resolution.

Vote

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