I purchased a one-month subscription to Mindguru and canceled the subscription on the same day. Despite this, starting in October 2025, $9 has continued to be charged to my credit card every month. When I check the App Store, no active subscription appears, yet for the past five months a significant amount has been withdrawn from my account without authorization.
During this time, I tried to contact Mindguru customer support multiple times and also sent emails, but I never received any response. I could not reach them through a phone number or any other communication channel, so the issue remains unresolved. Because the unauthorized charges kept occurring, I was forced to cancel my credit card completely. When I researched the issue online, I saw that many other users reported similar complaints, especially on Ekşi Sözlük.
Even though there is no active subscription visible, these charges have continued to be deducted from my account. I am requesting a full refund of all amounts charged, the permanent cancellation of any records or subscriptions associated with my name, and a written explanation regarding this issue.
I saw the Mindguru app on Instagram and downloaded it to my phone, but I never started a paid membership and did not knowingly approve any paid subscription within the app. Despite this, I discovered today while reviewing my credit card activity that starting on December 5, 2025, my card has been ch...
Even though my Mindguru subscription appears as canceled on the Apple Store as of July 16, 2025, my credit card has continued to be charged $10 every month under the description “Mindguru subscription” since that date. Because the system already shows the subscription as canceled, I am unable to can...
I am filing a complaint regarding the app/subscription called Mindguru. Life because charges were made without my knowledge or consent. I had previously approved this membership myself but later canceled it on my end. However, despite canceling the subscription, the company did not terminate the mem...
Even though I canceled my Mindguru monthly subscription in August 2025, charges have continued to be deducted from my Garanti Bank credit card every month. As a result of these withdrawals made without my authorization, approximately $49 has been taken from my card so far. Today, I contacted the co...
I purchased a subscription to the Mindguru app on my Android phone about one to two years ago. The payment card used for the subscription was a Ziraat Bank Visa card registered in my mother’s name. Yesterday, I noticed that on February 18 or 19, a charge of $10 with the description “Mindguru” was de...
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