Mindguru Charged $25 for Subscription Renewal Without My Permission

profile
Betül
December 10, 2025 8:18 pm
-

I apparently signed up for the Mindguru app on December 10, 2024, but since I did not actively use the application, I honestly do not remember this membership. On December 10, 2025, $25 was charged from my account for a subscription renewal without my permission or approval, and without any renewal warning or notification email.

I did not receive any email notification or in-app reminder about the subscription renewal. I am being directed to cancel the membership, but I cannot find any representative or support channel where I can explain the situation and get assistance. For this reason, I request that this subscription, which was renewed without my authorization, be canceled and that the $25 subscription fee charged from my account be refunded.

The email address associated with my membership is b*****@gmail.com**, and my phone number is 5458****11. I kindly request a prompt response and resolution to this issue.

profile-icon
To be able to comment, or .

Comments

Be the first to comment
Report a Similar Issue