The Miele stick vacuum I purchased hasn’t vacuumed my rug properly since the first use. The brush on the head doesn't rotate at all. When I requested a return, they rejected it by saying the vacuum functions properly—it just doesn’t vacuum my rug. However, they never warned me beforehand that it might not work on certain rugs. After I filed a complaint, they asked, “Is your rug too thick?” and claimed the vacuum doesn’t work well on thick rugs. But my rug is actually thin. So this vacuum seems picky—it doesn't work on thick rugs or thin ones. I’m deeply disappointed, especially since I trusted the brand. They refused to accept the return for a vacuum that can’t even clean the only rug I use. I’m truly upset.
I recently purchased a Miele vacuum cleaner, expecting premium performance based on the brand’s strong reputation. However, my experience has been very disappointing. I have only used the vacuum three times so far, mostly in carpet mode, and each time it has been an exhausting struggle. Vacuuming ca...
In February, I purchased the Dyson Gen5 cordless vacuum from Dyson.com.tr. Since I was moving in April, I left the box sealed and unused until after I settled into my new home. When I finally tried the vacuum, I noticed that the carpet head would not glide on my rugs at all — it sticks so firmly tha...
The Tefal upright vacuum cleaner I purchased from Media Markt turned out to be faulty. The turbo head was not working, and when I requested a return, my request was denied. I sent the product to service, but it was returned without being fixed and is still defective. Neither Media Markt nor Tefal st...
I bought a red Miele Blizzard series vacuum cleaner, but it arrived scratched on the side. I filed a complaint and sent the unused vacuum to the service center for inspection. After two months, the package arrived, albeit in poor condition, with torn boxes. I was filled with regret when I opened it....
I purchased the Dyson Gen 5 Detect stick vacuum, and within 3-4 months, the side wheel on the carpet cleaning head broke. When I contacted Dyson, they assured me they would send a replacement, but it has been nearly two months, and nothing has arrived. I’ve repeatedly requested either the replaceme...
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