I submitted a service request for my Miele dishwasher about a month ago, but during this time no service has come and no action has been taken. When I contacted the technician, I was told that he had not received payment from Miele for months and therefore could not come. When I spoke with customer service, they said the service would come, but despite waiting, nothing happened. Moreover, this problem has happened to me before, and I was left in the same situation. Although my machine’s warranty has expired, I still want to receive service. So far, I have not made any payment and have not been informed about the cost. I urgently request that my issue be resolved and that a service technician be assigned to me as soon as possible.
Honestly, Miele has been a complete disappointment. Even though I’ve already paid for the replacement product, I can’t get any updates about the process. No matter what I do, I can’t get my issue resolved. Despite leaving multiple notes through the call center, no one has gotten back to me. I even s...
When our Miele dishwasher broke, we called on July 11, 2025, and made a service appointment for July 14, 2025. We waited at home all day on the 14th, but they didn't show up. We locked ourselves in; I didn't go to work. You can't treat so many customers this disrespectfully. They give appointments b...
I purchased a built-in Miele dishwasher from Enplus in 2015. After about two years of use, rust started to appear on the rack wires. Initially, only two wires were affected, but over time, the rust spread across all three racks and has continued to worsen each year. I’ve now been using the machine f...
I requested service for my Beko air conditioner for the first time, but no technician has contacted me. After waiting, the authorized service team finally called and offered an appointment a month later, which is completely unreasonable. Despite opening a second service request, I still haven’t rece...
When our Miele washing machine stopped working, we called Miele service on September 19, 2023. They told us there was an 'F53 error' and that it might be a problem with the machine's card or motor. They gave us a service document that had the codes and costs on it. They said we have to wait for 4-6 ...
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