Prolonged Wait for Miele Boost Cx1 Powerline Service

51

I bought the Miele Boost Cx1 Powerline - Bagless Vacuum in March. When it broke and I sent it in for repairs, they told me that the filter needed to be replaced and I would have to wait for around 1.5 months. Is it reasonable to wait for such a long time? Oh my goodness! Should I get another vacuum right now? Also, the customer service person talked to me like I had purchased a crappy product. The vacuum they're talking about, which they call "low-grade," costs 11,400 TL right now. Please, fix this problem quickly.

Comments

Similar Complaints

Rowenta Cordless Vacuum Only Lasts Three Years Before Breaking Down!

73

We bought your cordless vacuum cleaner from Media Markt in January 2021. Just a few weeks ago, the vacuum stopped workin...

Viomi A11 Vacuum Repair Cost Despite Warranty

80

I bought a Viomi A11 cordless vacuum on January 5, 2024, and it's still under warranty. When it started acting up, I fil...

Resolved

Dyson V15 Repair Fiasco - 3 Months, No Fix

101

"I have explained my problem to the friends at the solution center multiple times, but no solution has been found. This is because I have been waiting for about 2 months for the devices you promised to send as replacements for the ones that were sent for repair and couldn't be fixed to come back in stock. You are causing a great deal of inconvenience; this should not be the outcome for the amount paid."