Gülin

Verified

Member since July 2013

Complaints

Miele Blames Me for Torn Rubber Seal on Washing Machine and Wants ₺4500 for Repair

September 19, 2024 10:45 AM69

We called for service because our Miele washing machine was leaking water. The technician said that the rubber seal was ...torn and claimed it was a "user error," asking for ₺4500 to replace it. I ask, how could we have torn the rubber seal of our machine, which we never operate fully loaded due to the...

Karcher Customer Service Is Ignorant to My E-mails

Gülin

Kärcher

December 11, 2023 10:39 AM84

I can never reach Karcher customer service. I send emails, but they don't respond. My wireless vacuum cleaner has been b...roken for months, and I can't find anyone to address the issue. At least, an explanation could have been provided. I want to send it for service, but since I can't get a response t...