I purchased a Miele washing machine from Media Markt in Istanbul on October 24, 2024, with the understanding that it would be delivered within a week. When the machine was not delivered as promised, I began contacting the Miele customer representative at Media Markt, only to be repeatedly told that it would arrive "today" or "tomorrow." On November 7, I was informed that I would receive a call the following week, but today, November 14, after calling Miele customer service to file a complaint, I was told that the machine was unavailable and would only be delivered in the first week of December. There are four people in our household, and we are currently without a washing machine, causing significant hardship. The lack of accurate information and proper guidance from Miele's customer service is deeply frustrating, as they claim they cannot even check stock availability. This experience with Miele has been disappointing, and I urge anyone considering their products to think twice.
I purchased a Miele washing machine from Media Markt on September 20, 2023. I was told that it would be delivered within a maximum of 4 weeks from the date of purchase. After 4 weeks had passed, I lodged a complaint with Media Markt. In response to this, I was contacted by Miele on October 26, 2023,...
On March 27, 2024, I purchased a washing machine from the Bosch Online store using a nine-month installment plan, but despite paying two installments, it has yet to be delivered to me. After the purchase, delivery was slated for March 28, 2024, with installation the following day. However, the washi...
On Monday, December 16, 2024, I purchased an Arçelik brand dishwasher from Bakırköy Kahramanoğulları, Istanbul Street Branch. The product was delivered on Wednesday, December 18, 2024. However, on Friday, December 20, 2024, the authorized service technician inspected the dishwasher, confirmed that i...
I previously sent my Karcher pressure washer to the Istanbul service center due to issues with water leakage and inconsistent pressure and noise levels. After numerous long waits on phone calls, exceeding the legal response time, and even lodging a complaint on the platform, I finally received a res...
I purchased a Tefal TW7289 vacuum cleaner from Media Markt on September 28, 2024, for ₺5949. Additionally, I paid around ₺1699 for a device protection plan based on the salesperson’s insistence. However, the vacuum turned out to be a huge disappointment. Its suction power is non-existent, and it bar...
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