First verify that your payment was successfully processed by checking your transaction history or bank statement.
If the payment was completed but the UC hasn't been credited to your account, it's essential to contact MidasBuy's customer support for assistance.
You can reach MidasBuy's support team via email at [email protected] or through their Facebook page at https://www.facebook.com/midasbuy.
Provide them with detailed information, including your player ID, country/region, the name of the purchased item, payment channel, time of purchase, and a description of the issue.
Additionally, inform PUBG Mobile's support team about the situation, as they can check your in-game account for any discrepancies.
Provide them with the same transaction details to facilitate their investigation. You can contact PUBG Mobile support through the in-game help center or by visiting their official support page at https://support.pubgmobile.com.
If the issue remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.
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