Midasbuy 600 UC Purchase Still Pending After Successful Payment

On September 19, 2026, at 9:51:59 AM, I attempted to purchase 600 UC for PUBG Mobile through Midasbuy. Because a discount was applied during the payment process, the amount charged was lower than the original price of approximately $9. My bank transaction history shows a payment made to Trend Ödeme Kuruluşu A.Ş. However, since that time, the transaction screen has continued to show “Pending Approval,” and the UC balance has never been credited to my account.

I made the payment through VakıfBank using FAST, and my receipt clearly shows that the payment was successful. My PUBG Mobile player ID is 5195****72, and the 600 UC I purchased should have been credited to this ID. Despite this, the payment has not been approved on Midasbuy's side, and there has been no increase in my UC balance in the game.

I have tried to contact both Midasbuy and in-game support to resolve this issue, but I have been unable to reach the support team through the system and have not received any response. Since the payment was successfully taken but the purchased product was never delivered, I am currently being left at a loss.

I request that the payment be investigated and that either the 600 UC I purchased be immediately credited to my PUBG Mobile account with ID 5195****72, or the payment amount be refunded to me through the same payment method. I kindly request that this issue be resolved as soon as possible.