I booked a trip from Bucharest Otopeni to Lahore via Dubai through Kiwi.com, with Flydubai operating the Bucharest–Dubai... leg and Fly Jinnah operating the Dubai–Lahore leg. The flight was scheduled for 21 January 2026, and I cancelled it on 19 January 2026 because the airline changed the schedule in
I purchased a flight ticket from Kiwi.com for a total of 680 euros, which out of many flights included 1 Pegasus Airline...s flight from Istanbul to Moldova scheduled for 29 January. Pegasus later cancelled this Istanbul–Moldova flight. When I contacted Pegasus, they informed me on 18 February that the
I purchased a flight ticket through Kiwi on 02/03/2026 for a flight scheduled on 19/02/2026. Despite completing the paym...ent process and being charged 6,900 Turkish lira by card, I have still not received any flight ticket confirmation from Kiwi. My booking number is 748493504, and I used the email a
Last night, around 8:00 p.m. Dubai time, I booked an Air India ticket from Dubai to New Delhi for 7 March 2026 through K...iwi. I paid by bank transfer and used the email address pharbhunat***@gmail.com for the booking. However, I have still not received my ticket by email. I urgently need my ticket to
On February 20, 2026, I made a flight reservation through Kiwi.com for an Emirates flight from Cambodia to Damascus sche...duled for February 24, 2026. I paid a total of $942 for this booking, and Kiwi.com provided me with the number 743126637. Despite paying the full amount, I have not received the b
I bought Ryanair flights through Kiwi.com on 19 February 2026, without creating an account. I paid for return tickets fr...om Vilnius to Fuerteventura for the dates 13–20 April. The payment was successfully taken from my bank account, but I did not receive any confirmation email or booking details from
I booked a flight from Kochi to Delhi through Kiwi.com with booking number 736 974 139. The flight is scheduled for 09/0...2/2025 at 02:25 PM, and I paid a total of 21,955.36 INR for this reservation. However, even though only a few hours are left before my flight, I still have not received my ticket,
On November 24, 2025, I purchased a Kiwi brand iron from A101. From the very first time I opened and used the product, i...t turned out to be defective, as it was leaking water. Receiving a brand-new product in this faulty condition caused me both financial and emotional distress. After experiencing t
About two days ago, I purchased a Pegasus flight ticket dated February 6, 2026, through Kiwi.com using my credit card. A...fter completing the purchase, I received a confirmation email stating that my ticket had been approved. However, when I logged into the system to check in, I was informed that my
On Sunday, January 18, 2026, I purchased a flight ticket from Antalya to Belgium for 1:45 PM. I bought the ticket throug...h Kiwi.com for €117, my flight details were confirmed, and my reservation was approved. However, about two hours after completing the purchase, I received another email/message sta
I purchased a Pegasus Airlines ticket for the Sofia–Istanbul flight through Kiwi.com for approximately €61, and I paid w...ith my credit card. I later canceled the ticket directly through Pegasus, and Pegasus clearly stated in an online chat that the refund amount had been sent to Kiwi.com. At this po
I purchased a Malaysia Airlines ticket under booking number 2757362485680 for passenger Nurhayati Binti Rahim on the Taw...au–Kuala Lumpur route, scheduled for January 24, 2026, at 6:25 p.m., through the third-party agency Kiwi. I would like to change this flight to January 25, 2026, at 11:00 a.m., and
On January 17, 2026, I purchased two connecting flight tickets through Kiwi.com. Our flight was scheduled for January 22..., 2026, at 5:45 PM. On the morning of January 22 at 7:43 AM, just hours before departure, I canceled my tickets and requested a refund. After the cancellation, Kiwi representative
On January 16, I purchased an international flight ticket through Kiwi.com. This transaction was fully authorized by me,... and all related documents, including the invoice, were delivered to me. I completed my trip without any issues. However, on the night of January 21 going into January 22 at approx
I purchased a flight ticket through Kiwi.com on December 28, 2025, and later canceled the ticket via the platform. My re...servation number is 705 818 399. Despite completing the cancellation, I have not received any refund to date, nor have I been given any clear or reliable information about the stat
For my Zurich–Izmir flight dated January 23, 2026, I purchased a ticket today at 7:04 PM through Kiwi.com for 133 CHF us...ing my credit card. However, even though I completed the payment, my reservation remained in “pending confirmation” status for approximately two hours, and during that time I was u
I purchased a flight ticket through Kiwi.com for a February 15 (Sunday) flight from Sabiha Gökçen Airport to Kuala Lumpu...r (Malaysia) under the name Mustafa D******. I made the payment on January 21 in the amount of approximately $3,034 USD. During the purchase, I entered my email address (d*********
I am writing regarding a missed flight booked through Kiwi.com from Cameroon to Dubai, scheduled for Saturday, 17 Januar...y 2026. I was not the person who made the booking, but I was the passenger for this trip. Due to confusion and misunderstanding about the time shown on the ticket, I did not arrive
I made a reservation with Nouvelair one hour ago for a flight from Nice to Monastir scheduled for 29 January at 19h50. S...ince this booking, I have not received any confirmation email, even though the payment went through and I have proof of payment and a reservation reference. I am worried because I
Using a return ticket I had previously purchased through Kiwi.com, I traveled from Davao to Manila on December 19, 2025.... When I went to the airport check-in counter for my onward Manila–Muscat (Oman) flight, I was informed that my reservation could not be found in the system and that no such booking
"Thank you for processing the refund, even if it's late."
For my Hamburg–Izmir flight dated 17 December 2025, I attempted to complete... online check-in for my Kiwi.com booking number 696 370 895 one day before
On December 31, 2025, at 3:25 PM, an unauthorized charge of $603 was made on my Yapı Kredi Bank credit card without my k...nowledge or consent. The transaction appears on my statement as “Iyzico – Kiwi.com” and is currently in pending (authorization) status. As soon as I noticed this transaction, I con
I attempted to purchase a ticket through Kiwi.com for a Vueling Airlines flight scheduled for January 19–22, 2026. Durin...g the payment step, I was asked to enter my credit card details, which I did, and on January 1, 2026, $228 was charged to my card. However, despite the payment being taken, no tick
Last year in May I cancelled my connected flight operated by WestJet and IndiGo, which I had purchased through the trave...l agency Kiwi.com under ticket number 8387230847640. At the time of cancellation I was clearly informed and promised that my refund would be processed and paid within 14 business d
