I booked a domestic flight through Kiwi.com for one passenger from Auckland to Christchurch on the 18th and returning on the 26th. The booking was made on the 9th of last month using the email address dennisjo***[email protected]. I am a passenger from Qatar and my original plan was to travel from Doha to Auckland and then use these domestic flights. Due to the current situation, I am no longer able to travel from Doha to Auckland, which means I cannot take the Auckland–Christchurch and return flights that I purchased via Kiwi.com. I have tried to contact Kiwi.com for support regarding this situation and to ask about refund or options, but I have not been able to reach them. I would like to learn clearly what will happen to my booking if I am unable to travel and whether I am entitled to a refund or any alternative solution. I kindly request that my case be checked and that I be informed about my refund rights or possible options as soon as possible.
I purchased a Phuket–Dubai one-way flight ticket through Kiwi.com for a total of $240. My flight was scheduled for January 1, 2026, flying with Sichuan Airlines from Phuket to Dubai with a layover in Chengdu. I canceled this ticket through the system on November 25, 2025, and at the same time I sub...
I purchased a flight ticket through Kiwi on 02/03/2026 for a flight scheduled on 19/02/2026. Despite completing the payment process and being charged 6,900 Turkish lira by card, I have still not received any flight ticket confirmation from Kiwi. My booking number is 748493504, and I used the email a...
I am writing regarding a missed flight booked through Kiwi.com from Cameroon to Dubai, scheduled for Saturday, 17 January 2026. I was not the person who made the booking, but I was the passenger for this trip. Due to confusion and misunderstanding about the time shown on the ticket, I did not arrive...
I booked a SpiceJet flight from Sharjah to Ahmedabad for 09/03/2026 through Kiwi.com via Skyscanner. On 08/03/2026 the airline cancelled this flight due to the current Middle East crisis and informed me that the full refund was transferred to Kiwi.com. However, despite this, Kiwi.com has not transfe...
On January 17, 2026, I purchased two connecting flight tickets through Kiwi.com. Our flight was scheduled for January 22, 2026, at 5:45 PM. On the morning of January 22 at 7:43 AM, just hours before departure, I canceled my tickets and requested a refund. After the cancellation, Kiwi representative...
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