I booked a SpiceJet flight from Sharjah to Ahmedabad for 09/03/2026 through Kiwi.com via Skyscanner. On 08/03/2026 the airline cancelled this flight due to the current Middle East crisis and informed me that the full refund was transferred to Kiwi.com. However, despite this, Kiwi.com has not transferred any refund to my account. I made the payment from Dubai by credit card and have a valid booking under reference ZGCKST. It has already been several days since the cancellation, but I have not received my money back. The only support option I can access at Kiwi.com is their virtual assistant, which has been completely unhelpful and does not provide any clear answer or timeline regarding my refund. I request that Kiwi.com immediately processes and transfers the full refund for my cancelled SpiceJet flight back to my credit card without any further delay and informs me clearly once the refund has been completed.
I purchased a Phuket–Dubai one-way flight ticket through Kiwi.com for a total of $240. My flight was scheduled for January 1, 2026, flying with Sichuan Airlines from Phuket to Dubai with a layover in Chengdu. I canceled this ticket through the system on November 25, 2025, and at the same time I sub...
For my flight scheduled on September 22, 2025, I purchased a ticket through Kiwi.com and later canceled the flight. Pegasus Airlines confirmed that the refund of about $36 USD had already been processed and sent to Kiwi.com. However, I have been unable to reach anyone at Kiwi.com to receive my refu...
I booked a trip from Bucharest Otopeni to Lahore via Dubai through Kiwi.com, with Flydubai operating the Bucharest–Dubai leg and Fly Jinnah operating the Dubai–Lahore leg. The flight was scheduled for 21 January 2026, and I cancelled it on 19 January 2026 because the airline changed the schedule in ...
For my Zurich–Izmir flight dated January 23, 2026, I purchased a ticket today at 7:04 PM through Kiwi.com for 133 CHF using my credit card. However, even though I completed the payment, my reservation remained in “pending confirmation” status for approximately two hours, and during that time I was u...
I booked my flight through the Kiwi.com app, but due to a change in plans, I had to cancel the trip. I went ahead and submitted the cancellation through the app, and I even agreed to the deductions they apply during refunds. Despite that, I haven’t received any update or response. It’s been a while...
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