I booked a flight from East Midlands to Krakow for 24 June through Kiwi today and paid approximately £80 for this reservation. However, I never received a booking confirmation email. When I logged into my Kiwi account to check the details, there was no booking visible at all. Because no booking appears in my account, I am also unable to access customer services or get any support through normal channels. At the moment I have paid for a flight but have no confirmation, no booking reference and no way to verify that my ticket actually exists. I request that Kiwi locate my payment and issue my flight ticket confirmation for the East Midlands–Krakow flight on 24 June as soon as possible, or otherwise clearly explain what has happened with this booking and payment.
I made a flight booking on Kiwi.com on March 14, 2026, for a trip from Ho Chi Minh City to Bangkok, and my credit card was charged for this purchase. However, I have not received any email confirmation for my booking, so I currently do not have any booking reference or proof of reservation from Kiwi...
I bought Ryanair flights through Kiwi.com on 19 February 2026, without creating an account. I paid for return tickets from Vilnius to Fuerteventura for the dates 13–20 April. The payment was successfully taken from my bank account, but I did not receive any confirmation email or booking details from...
I purchased a flight ticket through Kiwi on 02/03/2026 for a flight scheduled on 19/02/2026. Despite completing the payment process and being charged 6,900 Turkish lira by card, I have still not received any flight ticket confirmation from Kiwi. My booking number is 748493504, and I used the email a...
On October 10, 2025, I purchased a ticket through Kiwi.com for a flight scheduled on December 20 at 15:25 from Krakow Airport to Charleroi (round trip). My reservation number was 687539270, and I paid a total of €87 via Revolut. However, the booking process was not completed within 24 hours, and lat...
I booked a one-way flight from Koh Samui to Bangkok with Bangkok Airways for March 28th through Kiwi.com, without creating an account. I completed the payment with my Mastercard on November 29th, and a total of 467 CAD was charged, but I have not received any booking confirmation by email. Because I...
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