On December 5, 2025, I purchased a flight ticket through Kiwi.com for Flyadeal flight f3808, departing from Istanbul Airport to Jeddah, with a scheduled departure time of 9:35 PM and arrival at 1:30 AM. I paid a total of $513 for this ticket. While everything initially appeared to be confirmed, I la...
I booked a one-way flight from Koh Samui to Bangkok with Bangkok Airways for March 28th through Kiwi.com, without creating an account. I completed the payment with my Mastercard on November 29th, and a total of 467 CAD was charged, but I have not received any booking confirmation by email. Because I...
I booked a Flynas flight from Jeddah to Najran on Monday at 7:00 p.m. through Kiwi.com using my email address m7***@yahoo.com and booking number 705794320. I paid 548 with my credit card, but I did not receive the ticket, boarding pass, or the full itinerary. I have been waiting for two days for the...
On November 25, I purchased a ticket through Kiwi.com for a Kenya Airways flight from Johannesburg to Nairobi and completed my online check-in. When I went to the gate at the airport to board the flight, the staff refused to let me board and demanded a Uganda visa. Even though I clearly explained th...
I purchased a flight ticket through Kiwi.com for November 11, traveling from Dalaman Airport to Mersin Çukurova Airport with a connection in Istanbul. I paid approximately $117 for the flight ticket. In addition, to avoid any issues, I also purchased “disruption insurance” for about $35. I made the ...
On November 21, I purchased a flight ticket for the Batman–Hamburg route through Kiwi.com, paying approximately $200 by credit card. After completing the purchase, I was only provided with a reservation number (#701298466), but I was not given a PNR number. Because of this, I am extremely concerned ...
I purchased a flight ticket for the December 21 d7605 Istanbul–Kuala Lumpur flight in August, paying $232 in a single credit card charge. Due to a change in my travel plans, I submitted a cancellation request through Kiwi.com on October 3, approximately 2.5 months in advance. I received an email con...
On September 6, 2025, I canceled the flight ticket I purchased through Kiwi.com. My reservation number is 686549644. After the cancellation, I expected a $469 refund to be credited to my Garanti Bank Bonus credit card. However, despite a long wait, no payment has been made so far. I tried to contac...
On October 20, 2025, I attempted to make reservation number 691264453 via Kiwi.com for İzmir → Venice. An amount of $437 was instantly charged from my credit card under the description “iyzico/Kiwi.com ist.” However, before the booking was approved by the company and before any ticket was issued, w...
On October 21, 2025, I purchased a ticket through Kiwi.com for my flight from İzmir Adnan Menderes Airport to Istanbul Sabiha Gökçen Airport with Pegasus Airlines. My reservation number is 690365951, and my carrier PNR code is 1DE838. I later canceled my flight, and Pegasus processed the refund to ...
I purchased a round-trip flight from Ankara to Belgrade with Air Serbia through Kiwi.com, scheduled for October 14–17, and paid ₺5,600 via credit card. On August 12, I was informed that my flight had been canceled, and Kiwi.com stated that the refund would be processed within two months. However, d...
On November 8, 2025, at 04:30 a.m., I’m scheduled to fly from Ankara Esenboğa Airport to Riga, Latvia. Today, at 7:24 p.m., I made an online payment of ₺128,172 via credit card through Kiwi.com to purchase this flight. I received a payment confirmation screen and receipt, proving that the payment wa...
I reserved a ticket on Kiwi.com but accidentally entered the wrong email address. However, I received a message on my phone with the booking number 689701034. Please resend the confirmation email to the correct address: Ahmeddesoky***@gmail.com. Thank you.
On October 10, 2025, I purchased a ticket through Kiwi.com for a flight scheduled on December 20 at 15:25 from Krakow Airport to Charleroi (round trip). My reservation number was 687539270, and I paid a total of €87 via Revolut. However, the booking process was not completed within 24 hours, and lat...
On October 8, 2025, I booked a flight from Rome Fiumicino Airport to Baku through Kiwi.com with the reservation code RR2J4U. Along with my ticket, I also purchased a 10 kg baggage allowance. However, during boarding, Wizz Air staff told me that no baggage allowance appeared in their system and deman...
On September 9, 2025, I booked a multi-leg flight through Kiwi.com with Lion Air from Denpasar to Jakarta, then connecting to Mumbai and Istanbul. Unfortunately, I experienced a serious issue with this trip. My first flight, which was scheduled for 1:10 PM, was delayed just 3–4 hours before departu...
On August 4, 2025, I purchased a Bali–Kuala Lumpur – Kuala Lumpur–Bali roundtrip ticket through Kiwi.com for 5,800 TL using my credit card. The reservation code is 664 295 940. Due to medical reasons, I requested the cancellation of my flight. I provided all required documents in full, including a ...
For my flight scheduled on September 22, 2025, I purchased a ticket through Kiwi.com and later canceled the flight. Pegasus Airlines confirmed that the refund of about $36 USD had already been processed and sent to Kiwi.com. However, I have been unable to reach anyone at Kiwi.com to receive my refu...
On October 13, 2025, I purchased a ticket through Kiwi.com to fly from Konya to Istanbul, and then from Istanbul to Sharm El Sheikh with Turkish Airlines. My booking was supposed to include transfer protection. However, this morning I received a message from Turkish Airlines stating that my Konya–I...
On September 19, 2025, I purchased a ticket through Kiwi.com for a flight scheduled on September 22 at 00:20 from Istanbul Sabiha Gökçen Airport to Mersin Çukurova Airport. My reservation number was 680829721. I paid a total of 2,712 TL using my credit card. However, the ticketing process was not...
On September 13, I purchased tickets through Skyscanner from Kiwi.com for flights from Ashgabat to London and then London to Istanbul, with a total cost of ₺14,772. I completed the payment using my bank card. Due to official reasons, I now need to cancel my ticket. I submitted a cancellation reques...
On August 20, I booked a multi-leg ticket through Kiwi.com for the route Brussels–Istanbul–Kayseri–Istanbul–Riyadh and also purchased a 15 kg baggage allowance. My first three flights went smoothly. However, on the final leg from Istanbul Airport to Riyadh with Flynas, the baggage allowance did not ...
I booked a multi-leg flight to Europe through Kiwi.com, and my credit card was charged right away. However, the tickets were never issued, and all my reservations were canceled without explanation. I’ve been trying to resolve this for over a week now, but I’m stuck in a frustrating loop between Kiwi...
We’ve been dealing with this issue for three months since we bought the product, as it turned out to be defective and the warranty process is being completely ignored. Kiwi.com warranty service hasn’t been helpful at all. We even called multiple times to explain the issue in detail, but no one took ...
Kiwi.com is an online travel booking platform that offers solutions for travelers worldwide. The company's global operations involve providing services to customers in various countries. They provide a diverse range of services and products to accommodate different travel requirements. The website and mobile app allow customers to book flights, hotels, rental cars, and travel packages. Kiwi.com offers ancillary services such as travel insurance, airport transfers, and visa assistance to enhance the overall travel experience as well.