Kiwi.com Email Confirmation Required

March 14 1:21 AM189

I made a flight booking on Kiwi.com on March 14, 2026, for a trip from Ho Chi Minh City to Bangkok, and my credit card was charged for this purchase. However, I have not received any email confirmation for my booking, so I currently do not have any booking reference or proof of reservation from Kiwi.com. I have already checked my email folders and contacted Kiwi.com support about the missing confirmation, but I still have not received the booking details. This situation is causing uncertainty because I do not know whether my flight is actually confirmed despite the payment being taken from my card. I kindly request that my booking be located based on my payment details and that the full flight confirmation, including booking reference and ticket information, be sent to my email address as soon as possible.

Comments

Similar Complaints

Kiwi.com Booking Not Received After Payment For the Flight

December 4, 2025 11:28 PM407

I booked a one-way flight from Koh Samui to Bangkok with Bangkok Airways for March 28th through Kiwi.com, without creati...

Kiwi.com Flight Confirmation Hasn't Received

March 3 4:37 PM277

I purchased a flight ticket through Kiwi on 02/03/2026 for a flight scheduled on 19/02/2026. Despite completing the paym...

No Confirmation On Ryanair Booking Via Kiwi.com

February 20 10:26 AM586

I bought Ryanair flights through Kiwi.com on 19 February 2026, without creating an account. I paid for return tickets fr...

1 Comment

Kiwi.com Customer Service Not Responding to Missing Ticket

February 21 5:28 PM517

On February 20, 2026, I made a flight reservation through Kiwi.com for an Emirates flight from Cambodia to Damascus sche...

Kiwi.com Charged My Card but Did Not Issue a Flight Ticket

January 1 9:00 AM314

I attempted to purchase a ticket through Kiwi.com for a Vueling Airlines flight scheduled for January 19–22, 2026. Durin...