I used Jobseeker and they keep charging me with no solution — how can I request a refund?

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1 Comment4 Complaint
Xolvie Resolution Specialist31 Temmuz 2025 13:55

If Jobseeker continues charging amounts without your explicit authorization, you can take specific steps to request a refund and stop the automatic payments.

Many users report charges after using a trial or template without knowingly agreeing to an active subscription.

Recommended steps to request a refund:
• Log into your account at www.jobseeker.com, check the subscriptions section, and make sure to cancel from the dashboard. Save screenshots of the process.

• Send an email to [email protected] requesting a full refund for the charges made without consent. Include:
– Your registered email,
– The dates of the charges,
– The last 4 digits of your card.

• Contact your bank to block future payments and ask if you can initiate a chargeback. Explain that you did not authorize a recurring subscription.

• If you paid via PayPal, go to your automatic payments settings and deactivate Jobseeker from there.

If you’ve faced a similar issue, feel free to share how you resolved it. We’re here to learn from your experience.

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1 Comment

I would like to file a complaint regarding this issue. I used this app only once for my college résumé, but after that, it kept deducting €20 repeatedly from my bank account without my consent. Thank you. I was not able to upload the photo here, but I can send it via email from my phone if needed.
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