After a single CV, Jobseeker enrolled me in an automatic subscription — how can I deal with this?

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Xolvie
Xolvie Resolution Specialist July 31, 2025 4:55 pm

If an automatic subscription was activated after creating just one CV on Jobseeker, it’s essential to act quickly to stop the charges and exercise your right to cancel.

These subscriptions are often triggered by a trial period that leads to monthly charges if not canceled in time.

Useful steps to address the situation:
• Log into your account at www.jobseeker.com, go to “Account” or “Settings”, and look for the option “Cancel Subscription” or “Stop Payments.” Confirm the cancellation status with a screenshot.

• If no clear option appears, email [email protected] stating that you did not consent to the subscription and are requesting immediate cancellation and a refund.

Mention:
– The exact charge date,
– The last 4 digits of your card,
– Your registered email address.

• Also contact your bank to block future charges from Jobseeker and, if possible, request a chargeback for unsolicited services.

• Keep all documentation: screenshots, emails, and bank transaction records.

❗ If the issue remains unresolved, consider filing a complaint on Xolvie to raise awareness and inform others about the problem.

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