I’m being hit with recurring charges without notice on Jobseeker — is their payment system trustworthy?

Jobseeker’s payment system has raised concerns among users who report recurring charges after services that seemed one-time or free.

The Premium subscription, which includes CV generation and personalized advice, is often activated automatically after an initial trial or document download — something not always communicated clearly.

To minimize risk:
• Review the terms before accepting any download or edit, especially when clicking buttons like “Start Now” or “Download Your CV.”

• If you've already been charged, log into your account at www.jobseeker.com, go to “My Account > Subscription”, and cancel the subscription from there.

• You can also email [email protected], requesting cancellation and a refund. Be sure to include:
– Your registered email,
– The last 4 digits of your card used for payment.

• Contact your bank to request a block on future Jobseeker charges and consider filing a chargeback for unwanted services.

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