Although I canceled, Jobseeker keeps charging me every month — how can I stop these charges?

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Xolvie
Xolvie Resolution Specialist July 31, 2025 4:54 pm

If you canceled your Jobseeker subscription but monthly charges continue, it’s crucial to act on two fronts: insist directly with the company and block payments through your bank.

Steps to stop the charges for good:
• Immediately contact Jobseeker’s official support at [email protected]. Explain that you already canceled the subscription but the charges continue.

Include:
– Your registered email address,
– The cancellation date,
– The dates of the most recent charges,
– A request for a refund and written confirmation of the cancellation.

• Log back into your Jobseeker account at www.jobseeker.com and check the “Billing” section to confirm that the subscription appears as canceled.

If not, cancel it again and save proof (e.g., screenshots).

• Contact your bank or card issuer and request a permanent block on Jobseeker payments. Also, ask for a chargeback for any charges made after your cancellation.

• Keep all emails, receipts, and communication records — they may be useful to support future claims.

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