Jobseeker is withholding money and their support isn’t responding — how can I contact them effectively?

If Jobseeker is withholding your money and support isn’t responding, the most important thing is to escalate contact through every possible channel and protect your bank account to avoid further charges.

Contact Options and Helpful Actions:
• Direct Email: Write to [email protected] from your registered email, including:
– Date of the charge,
– Amount,
– Clear explanation of the issue,
– Formal refund request.
Ask for written confirmation and a case number.

• Web Form: Go to https://www.jobseeker.com/contact and fill out the form with your complaint. Attach screenshots of your account and the charges.

• Social Media: Search for Jobseeker’s official profiles on LinkedIn or Twitter (X) and send them a direct message. Mention your ticket number (if you have one) and the lack of response.

• Bank Block: Ask your bank to block future charges to Jobseeker and, if applicable, request a chargeback. This can be crucial if the company remains unresponsive.

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