On June 18, 2025, I transferred ₺15,000 from VakıfBank to ING Bank. The recipient cannot access the funds because their ...account is under review. Despite calling both ING Bank and VakıfBank multiple times, and even receiving a call from ING on Friday, June 19, 2025, stating that the funds had been re
My father had taken out a loan from ING Bank and sadly passed away on June 4. The loan was issued through the Trabzon br...anch, which, like many others in Turkey, has since been closed. We are trying to cancel the insured loan, but no one is assisting us. We tried contacting NN Life Insurance, but the
First, I sent my details to the bank to become an ING Bank customer and as a result, I was sent a card. The card was sen...t as Troy, they made me go through a tedious process again to send the card with the Visa logo and re-applied. I had made a customer application before Eid to use Apple Pay during
"Thanks to Branch Manager Y**** G***... and representative S**** Ç**.. :) The security guard was also good, and they have a nice, mini bank-cafe style atmosphere."
ING Bank does not provide free credit cards. Despite the regulation by the Banking Regulation and Supervision Agency req...uiring banks to offer no-fee credit cards, they don’t comply! This place has completely turned into a banana republic. No one respects the law or regulations anymore—everyone does
Despite being a customer of ING for 15 to 20 years, I cannot reach their customer service. This clearly reflects the lac...k of respect they have for their customers and the significant decline in their service quality. Just a year ago, I could connect instantly, so what changed to lead to such an unfo
ING Bank is unbelievably frustrating. I had my number and account closed a while ago, and naturally, I expected my numbe...r to be removed from their system. Despite my request, the person handling the process didn’t delete my number, and now it’s still in the system. Last week, I took out a loan throu
The system simply isn't working when I try to get a fresh PIN for my mobile internet banking. I have tried several times... to reach customer service, but I can not seem to get through to anyone who could really assist. Rather than addressing my concern, I find myself asked a lot of pointless questions
Ingbank does not care about its customers and holds their money during holidays without accruing interest. Do not trust ...them with your money. The bank is also unreachable. The week before the Bayram holiday, I opened an account and earned interest for four days. On Friday at 10 PM, I transferred mor
I contacted customer service to update my phone number, but even though I provided all the necessary details, the repres...entative named R***** declined to assist me, claiming that my voice sounded too young. Instead, they advised me to visit a branch in person. Unfortunately, I was unable to finish t
ING Bank, Manavgat (later to Antalya Branch), allowed the imposition of seizure and blocking on my retired pension accou...nt. Following a phone conversation after this unlawful practice, the seizure was lifted, and the money was refunded, but the block remained. Consequently, the funds in the account
On September 1, 2023, I opened an account with ING Bank to transfer my retirement pension. However, in September, my pen...sion did not get deposited into my ING Bank account. On October 2, I contacted them again to inquire about changes in the current promotion conditions. As the October promotion ter
I am incredibly dissatisfied with ING Bank, visited the Kars branch multiple times to update my information after gettin...g married, and it resembled more of a village coffeehouse than a bank. Both the staff and their behavior were disappointing. The repeated calls urging me to come were all about sig
Hello, When I tried to initiate an electronic funds transfer (EFT) from my ING account, I was met with the error message... "You cannot make an EFT because you do not have an active account." I have an account, but when I called customer service they said it was on hold despite the fact that there was
From my Halkbank account, I moved 5,000 TL to my ING account. Before I went to bed, I sent my girlfriend 250 TL and a fr...iend 500 TL. I went to sleep after that. When I woke up three hours later, they had closed my account. When I called, they didn't tell me anything and kept putting me off. It's bee
Even though I had canceled my credit card with ING Bank and hadn't used their services in years, they still charged me c...redit card fees. Why haven't they told me about this supposed debt before now? I haven't heard from them in years, and now all of a sudden they say I owe them money. This is a rip-
