ING Bank does not provide free credit cards. Despite the regulation by the Banking Regulation and Supervision Agency requiring banks to offer no-fee credit cards, they don’t comply! This place has completely turned into a banana republic. No one respects the law or regulations anymore—everyone does as they please! Out of nowhere, they canceled my Flypgs card, which was supposed to be lifetime no-fee. I relied on this card for many of my transactions, and now I am left without the promised benefits. There was an agreement between us, but they canceled the card without even notifying me. I’ve contacted their customer service, but they didn’t provide any satisfactory explanation. Now, they don’t provide a no-fee card at all. Banking Regulation and Supervision Agency! Are you seeing this?
Even though I had canceled my credit card with ING Bank and hadn't used their services in years, they still charged me credit card fees. Why haven't they told me about this supposed debt before now? I haven't heard from them in years, and now all of a sudden they say I owe them money. This is a rip-...
My current credit card is from ING Bank, and my previous card had a very low annual fee. They called to inform me that their contract with Pegasus had expired, and they sent me a new card with a higher annual fee. The new card has an annual fee of 580 TL and a limit of 1800 TL. They pushed this high...
First, I sent my details to the bank to become an ING Bank customer and as a result, I was sent a card. The card was sent as Troy, they made me go through a tedious process again to send the card with the Visa logo and re-applied. I had made a customer application before Eid to use Apple Pay during ...
Despite being a customer of ING for 15 to 20 years, I cannot reach their customer service. This clearly reflects the lack of respect they have for their customers and the significant decline in their service quality. Just a year ago, I could connect instantly, so what changed to lead to such an unfo...
For about six months, ING Bank’s Bakırköy Branch has been regularly deducting fees for transfer and FAST transactions from my pension account. While other banks do not charge any fees for transfers or FAST transactions from pension accounts, encountering these charges at ING Bank has caused me signi...
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