Ingbank does not care about its customers and holds their money during holidays without accruing interest. Do not trust them with your money. The bank is also unreachable. The week before the Bayram holiday, I opened an account and earned interest for four days. On Friday at 10 PM, I transferred more money via EFT, but no interest was credited that night. The same happened when I sent more money the next day, and my account was marked as frozen. I opened a new e-Turuncu Account and transferred the money again, but still no interest was credited. The bank used my money for their benefit for five days. These terms were not disclosed when opening the account. When opening an online account, who reads the entire contract? They dismiss you by saying it’s in the agreement. The bank penalized me and used my money for their gain just because I transferred money over the weekend.
Hello Hülya E., We would like to inform you that we have received and reviewed your message. We will get back to you as soon as possible regarding the matter. You can submit your complaints, suggestions, and requests related to our bank's products and services through the Request/Contact Form on our bank's website or via our ING Turkey Telephone Banking line. Thank you.
When you deposit money into your Orange/e-Orange account before 17:00 on business days, you will start earning interest on the same day. For amounts deposited after 17:00 and on public holidays, interest will start accruing on the next business day. For detailed information. We wish you a good day.
I understand that you are not giving interest for the 100 thousand I deposited, but why didn't you credit the 4,500 TL interest for the remaining amount in the account (for June 15th, which is on Saturday) today? Moreover, I opened the new account based on the direction of your bank, why would I do this for no reason? You are creating an issue and taking advantage of it, depriving people of their rights. This is a deliberate action, you took my money. I incurred a loss of 25 thousand TL, while you are making an unfair profit.
