On June 18, 2025, I transferred ₺15,000 from VakıfBank to ING Bank. The recipient cannot access the funds because their account is under review. Despite calling both ING Bank and VakıfBank multiple times, and even receiving a call from ING on Friday, June 19, 2025, stating that the funds had been released to my account, the money still hasn’t been deposited as of today, June 25, 2025. I am filing a complaint regarding this unresolved issue.
On June 27, 2025, I deposited ₺6,000 into my own account at an Akbank ATM in Afşin, Kahramanmaraş. The ATM counted the money, but then an error occurred, and a message appeared saying, “We are currently unable to proceed with your transaction.” I immediately called customer service and opened a repo...
On September 26, 2025, at 18:46, I deposited ₺490 through Garanti Bank using AMG Pay’s “instant transfer” method. However, even after hours had passed, the amount never appeared in my AMG Pay account. I did not receive any error message or warning during the transaction, and there is no transaction ...
On April 15, 2025, I initiated a money transfer using TransferGo. The platform clearly stated the transfer would be completed by April 16. But today is April 22, and the money still hasn’t arrived. I’ve contacted customer service several times, and all they keep telling me is, “we’ll wait.” There is...
On September 30, 2024, I tried to put ₺21,100 into my account using a Vakıfbank ATM. So, ₺11,100 went through just fine, but the machine swallowed the other ₺10,000. I reached out to customer service and submitted a request three times, but I still haven't seen my money credited to my account. It's ...
On October 27, 2025, ₺22,502.33 was withdrawn from my VakıfBank salary account without my knowledge or consent. This transaction occurred entirely without my involvement, and I received no information about how or by whom the money was withdrawn. I contacted both customer service and the branch rega...
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