I travelled with IndiGo Airlines from Kochi to Malta on 16 July, via Mumbai and Athens. After arriving in Malta, I was i...nformed that my checked-in luggage had not arrived. A Property Irregularity Report was issued at the airport with reference number MLAA310542/16JUL26/1917GMT, but since then I have
I purchased a round-trip ticket from Istanbul to Sri Lanka through IndiGo for travel between June 18 and June 28. At the... time of purchase, the layover duration was displayed as 2 hours, and I bought the ticket relying on that schedule. Later, I received an email stating that the flight was delayed,
I am filing this complaint against IndiGo Airlines for misleading and non‑transparent sales practices regarding my inter...national flight from Phuket to Istanbul, purchased through IndiGo’s official website on 07.04.2026 for travel on 30.05.2026. During the online booking process, the journey was clea
During my journey from India to the Maldives on IndiGo flight 6E1127 (MLE) for travel on March 4–5, my suitcase was seve...rely damaged. The wheels and several sections of the suitcase were completely shattered, rendering it entirely unusable. An official Property Irregularity Report (PIR) was filed im
I purchased a ticket from IndiGo Airlines to travel to Indonesia for a flight scheduled at 8:00 PM on January 15, paying... approximately $620. At 4:22 PM, when I attempted to complete online check-in through IndiGo’s website, the system repeatedly returned an error and displayed a message stating that
I booked a trip to Phuket, and IndiGo Airlines has already made the experience a nightmare—before I even left. My flight... has been delayed or canceled three separate times. Each time, I’m given no proper explanation and no choice but to accept a new flight with significantly worse conditions. Origin
The worst flight I have ever taken was with IndiGo Airlines. Expecting careful treatment, I checked in my luggage under ...a "fragile" sticker. The suitcase was dirty, damaged, and appeared to have been thrown about haphazardly when I picked it up at my destination. To exacerbate things, my stuff insid
My most recent flying experience with IndiGo Airlines was quite bad. My connecting flight missed since my flight was del...ayed by sixteen hours. Eventually I was rebooked, but I had to spend two nights at two separate airports without lodging, food, or even a shower. IndiGo Airlines kept shifting the
IndiGo Airlines has been the most unhelpful airline I’ve ever dealt with. On March 6, 2024, my Mumbai-Istanbul flight wa...s delayed 10 times over 24 hours, leaving me stranded for nearly 48 hours. Despite repeatedly explaining that I needed to return for my father’s funeral, the airline staff continuo
On October 31, 2024, I was scheduled to fly from Phuket to Istanbul at 11:55 PM with IndiGo Airlines. When I attempted t...o check in, I discovered that the flight had been canceled without prior notice. The only alternative flight offered was the next day at 11:00 AM, with a 16-hour, 30-minute layover
I had a flight from Phuket Airport to Istanbul Airport with IndiGo Airlines, but due to a misunderstanding about the dep...arture time, I missed my flight. What frustrates me the most is that I never received any notification or reminder email from IndiGo about the flight. This lack of communication ha
On August 21, 2024, during IndiGo flight 6E1912 (seats 5A-5B, PNR B52Z2U) from Phuket to Mumbai, I accidentally left my ...backpack on the plane due to the flight attendant placing it far behind my seat. When I realized this, I immediately sought assistance from IndiGo's transit staff at passport contr
I traveled with IndiGo Airlines and encountered a major issue with my luggage. At check-in, I was told to remove my powe...r bank, after which they would send my suitcase. However, when I finally received my luggage three days later, the batteries for my brand-new drone—worth $550—were missing. These w
During my Istanbul to New Delhi connecting flight with IndiGo Airlines, I accidentally left my duty-free package on the ...plane due to a flight attendant's carelessness. Within 10 minutes, I tried to return to retrieve it, but the aircraft door was already locked. I informed the ground staff, who assu
On July 1, 2024, I flew from Istanbul to Phuket with a layover in Delhi via IndiGo Airlines. I checked in my personal be...longings in Istanbul, including my power bank, which is very valuable to me. No one in Istanbul warned me about restrictions regarding carrying power banks through Delhi or any spe
On April 7, I arrived at the airport for my scheduled Indigo Airlines flight, only to be informed that the flight had be...en rescheduled to April 8. This change was made without proper notification, leaving passengers like me stranded and uncertain about our plans. Despite raising concerns and citing
On January 18, my 8:00 PM Istanbul-Jakarta flight with Indigo Airlines was initially rescheduled to go through Delhi. Sh...ortly after, I was informed that the flight was canceled altogether. Due to this, I couldn’t make my connecting flight and was told my ticket cost would be refunded. I contacted t
Around 3-4 months ago, I purchased a ticket from Indigo Airlines for $800. I later learned that the airline operates wit...h a policy where passengers are prioritized only if space becomes available. Unfortunately, the flight was overbooked, and my ticket was canceled due to a lack of seats. Despite t
