I am filing this complaint against IndiGo Airlines for misleading and non‑transparent sales practices regarding my international flight from Phuket to Istanbul, purchased through IndiGo’s official website on 07.04.2026 for travel on 30.05.2026. During the online booking process, the journey was clea...
I purchased a ticket from IndiGo Airlines to travel to Indonesia for a flight scheduled at 8:00 PM on January 15, paying approximately $620. At 4:22 PM, when I attempted to complete online check-in through IndiGo’s website, the system repeatedly returned an error and displayed a message stating that...
I booked a trip to Phuket, and IndiGo Airlines has already made the experience a nightmare—before I even left. My flight has been delayed or canceled three separate times. Each time, I’m given no proper explanation and no choice but to accept a new flight with significantly worse conditions. Origin...
The worst flight I have ever taken was with IndiGo Airlines. Expecting careful treatment, I checked in my luggage under a "fragile" sticker. The suitcase was dirty, damaged, and appeared to have been thrown about haphazardly when I picked it up at my destination. To exacerbate things, my stuff insid...
My most recent flying experience with IndiGo Airlines was quite bad. My connecting flight missed since my flight was delayed by sixteen hours. Eventually I was rebooked, but I had to spend two nights at two separate airports without lodging, food, or even a shower. IndiGo Airlines kept shifting the ...
IndiGo Airlines has been the most unhelpful airline I’ve ever dealt with. On March 6, 2024, my Mumbai-Istanbul flight was delayed 10 times over 24 hours, leaving me stranded for nearly 48 hours. Despite repeatedly explaining that I needed to return for my father’s funeral, the airline staff continuo...
On October 31, 2024, I was scheduled to fly from Phuket to Istanbul at 11:55 PM with IndiGo Airlines. When I attempted to check in, I discovered that the flight had been canceled without prior notice. The only alternative flight offered was the next day at 11:00 AM, with a 16-hour, 30-minute layover...
I had a flight from Phuket Airport to Istanbul Airport with IndiGo Airlines, but due to a misunderstanding about the departure time, I missed my flight. What frustrates me the most is that I never received any notification or reminder email from IndiGo about the flight. This lack of communication ha...
On August 21, 2024, during IndiGo flight 6E1912 (seats 5A-5B, PNR B52Z2U) from Phuket to Mumbai, I accidentally left my backpack on the plane due to the flight attendant placing it far behind my seat. When I realized this, I immediately sought assistance from IndiGo's transit staff at passport contr...
I traveled with IndiGo Airlines and encountered a major issue with my luggage. At check-in, I was told to remove my power bank, after which they would send my suitcase. However, when I finally received my luggage three days later, the batteries for my brand-new drone—worth $550—were missing. These w...
During my Istanbul to New Delhi connecting flight with IndiGo Airlines, I accidentally left my duty-free package on the plane due to a flight attendant's carelessness. Within 10 minutes, I tried to return to retrieve it, but the aircraft door was already locked. I informed the ground staff, who assu...
On July 1, 2024, I flew from Istanbul to Phuket with a layover in Delhi via IndiGo Airlines. I checked in my personal belongings in Istanbul, including my power bank, which is very valuable to me. No one in Istanbul warned me about restrictions regarding carrying power banks through Delhi or any spe...
On April 7, I arrived at the airport for my scheduled Indigo Airlines flight, only to be informed that the flight had been rescheduled to April 8. This change was made without proper notification, leaving passengers like me stranded and uncertain about our plans. Despite raising concerns and citing ...
On January 18, my 8:00 PM Istanbul-Jakarta flight with Indigo Airlines was initially rescheduled to go through Delhi. Shortly after, I was informed that the flight was canceled altogether. Due to this, I couldn’t make my connecting flight and was told my ticket cost would be refunded. I contacted t...
Around 3-4 months ago, I purchased a ticket from Indigo Airlines for $800. I later learned that the airline operates with a policy where passengers are prioritized only if space becomes available. Unfortunately, the flight was overbooked, and my ticket was canceled due to a lack of seats. Despite t...