On October 31, 2024, I was scheduled to fly from Phuket to Istanbul at 11:55 PM with IndiGo Airlines. When I attempted to check in, I discovered that the flight had been canceled without prior notice. The only alternative flight offered was the next day at 11:00 AM, with a 16-hour, 30-minute layover. To make matters worse, there was a note stating passengers might not be allowed to leave the aircraft during the layover.
Given my work commitments, I couldn’t wait that long and had to choose the cancellation and refund option. This left me scrambling to book a new flight at the last minute, costing me an additional ₺6,000–₺7,000. I am frustrated and unsure how to report this or seek compensation for the financial loss caused by IndiGo’s poor service. I demand a resolution and reimbursement for the extra expenses. Passengers deserve better communication and alternatives in such situations.
I had a flight from Phuket Airport to Istanbul Airport with IndiGo Airlines, but due to a misunderstanding about the departure time, I missed my flight. What frustrates me the most is that I never received any notification or reminder email from IndiGo about the flight. This lack of communication ha...
I booked a trip to Phuket, and IndiGo Airlines has already made the experience a nightmare—before I even left. My flight has been delayed or canceled three separate times. Each time, I’m given no proper explanation and no choice but to accept a new flight with significantly worse conditions. Origin...
On July 1, 2024, I flew from Istanbul to Phuket with a layover in Delhi via IndiGo Airlines. I checked in my personal belongings in Istanbul, including my power bank, which is very valuable to me. No one in Istanbul warned me about restrictions regarding carrying power banks through Delhi or any spe...
IndiGo Airlines has been the most unhelpful airline I’ve ever dealt with. On March 6, 2024, my Mumbai-Istanbul flight was delayed 10 times over 24 hours, leaving me stranded for nearly 48 hours. Despite repeatedly explaining that I needed to return for my father’s funeral, the airline staff continuo...
On January 18, my 8:00 PM Istanbul-Jakarta flight with Indigo Airlines was initially rescheduled to go through Delhi. Shortly after, I was informed that the flight was canceled altogether. Due to this, I couldn’t make my connecting flight and was told my ticket cost would be refunded. I contacted t...
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