IndiGo Airlines has been the most unhelpful airline I’ve ever dealt with. On March 6, 2024, my Mumbai-Istanbul flight was delayed 10 times over 24 hours, leaving me stranded for nearly 48 hours. Despite repeatedly explaining that I needed to return for my father’s funeral, the airline staff continuously lied, claiming the delay was due to technical reasons and that the flight would eventually depart. In the end, the flight was canceled altogether.
Not only did I miss the funeral, but I also had to purchase a new ticket and return a day late. The emotional toll was immense—I was devastated and remained sleepless for 60 hours. IndiGo offered no compensation, no communication, and absolutely no support. This level of negligence is unacceptable. I demand accountability and immediate action to address this issue. Passengers deserve better.
I booked a trip to Phuket, and IndiGo Airlines has already made the experience a nightmare—before I even left. My flight has been delayed or canceled three separate times. Each time, I’m given no proper explanation and no choice but to accept a new flight with significantly worse conditions. Origin...
On October 31, 2024, I was scheduled to fly from Phuket to Istanbul at 11:55 PM with IndiGo Airlines. When I attempted to check in, I discovered that the flight had been canceled without prior notice. The only alternative flight offered was the next day at 11:00 AM, with a 16-hour, 30-minute layover...
On August 21, 2024, during IndiGo flight 6E1912 (seats 5A-5B, PNR B52Z2U) from Phuket to Mumbai, I accidentally left my backpack on the plane due to the flight attendant placing it far behind my seat. When I realized this, I immediately sought assistance from IndiGo's transit staff at passport contr...
During my Istanbul to New Delhi connecting flight with IndiGo Airlines, I accidentally left my duty-free package on the plane due to a flight attendant's carelessness. Within 10 minutes, I tried to return to retrieve it, but the aircraft door was already locked. I informed the ground staff, who assu...
On July 1, 2024, I flew from Istanbul to Phuket with a layover in Delhi via IndiGo Airlines. I checked in my personal belongings in Istanbul, including my power bank, which is very valuable to me. No one in Istanbul warned me about restrictions regarding carrying power banks through Delhi or any spe...
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