IndiGo Airlines Changed My Phuket Flight 3 Times and Refused a Proper Refund

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March 22, 2025 12:37 pm
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I booked a trip to Phuket, and IndiGo Airlines has already made the experience a nightmare—before I even left. My flight has been delayed or canceled three separate times. Each time, I’m given no proper explanation and no choice but to accept a new flight with significantly worse conditions.

Originally, my layover was supposed to be just 2 hours. Then it changed to 4 hours and 30 minutes. Now, they’ve put me on a flight with a 24-hour layover. I asked for a refund, but they refused to give me my money back and simply pushed me onto another inconvenient option.

This isn’t just inconvenient—it completely ruins the spirit of traveling. I haven’t even started my vacation, and thanks to IndiGo, it already feels like a complete headache. A company that operates this way, with no respect for customer time or plans, should not be trusted with international travel.

IndiGo Airlines, I demand a full refund and accountability for the chaos you’ve caused. Stop pushing customers around and start honoring the services we pay for. You’ve turned what should be a joyful getaway into an exhausting mess.

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