I was charged extra baggage fees on an IndiGo ticket, what’s the fairest way to dispute it?

If you were charged extra baggage fees by IndiGo and believe they were unfair or incorrect, start by checking the airline’s official baggage rules so you know what you were actually entitled to and what you paid for.

IndiGo allows a certain free checked baggage weight depending on your fare, and charges for excess weight or additional pieces are clearly published on their site — if your ticket included baggage but you were charged again at check-in, that can be disputed.

First, gather proof including your booking confirmation showing the included allowance, your boarding pass, and the receipt of the baggage charge, and then contact IndiGo support directly (email or phone) asking them to review and refund the fee if it was applied incorrectly.

If the airline still refuses, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.