Hoover

I have been using a Hoover HBCV000013RBTB dryer in Izmir, Turkey, and for the last two months I have been experiencing a serious problem with it. During the drying process, the machine shrinks my clothes, which causes damage to my laundry and makes me afraid to use the product. Because of this probl...

I have a Hoover dryer that was recently serviced by Antalya Akay Teknik Servis. Although they stated that the repair was completed, the machine has been making unusual and disturbing noises for about three weeks, clearly indicating that the issue was not properly resolved. For this service process, ...

On November 7, 2024, I purchased a Hoover NDEH 10A2TSBE-17 10 kg Wi-Fi + Bluetooth heat pump dryer through Hepsiburada. A few days ago, the water tank broke while I was removing and reinserting it during normal use. Even before this incident, we had experienced difficulty and felt that the tank’s pl...

I purchased a Hoover washing machine on April 15, 2024, for approximately $230, and for the past two months it has been making an extremely loud noise every time it operates. This issue has significantly reduced my comfort while using the appliance and has also caused serious concern that the machin...

On November 7, 2025, I purchased a Hoover HOCG5T718EW1 refrigerator through Hepsiburada. During the installation process, the refrigerator was found to be defective. The service team left the appliance and essentially walked away without resolving the issue. After this incident, despite contacting ...

While opening and closing the door of my Hoover H-HRY500 dryer, the water reservoir located on the door suddenly fell out and broke on its own, without being subjected to any impact, force, or misuse. Even though I clearly explained that this issue is caused by a design flaw, both the authorized ser...

I own a Hoover H-DRY 500 dryer, and I have been experiencing a recurring motor failure for approximately four months. During this time, the appliance has malfunctioned intermittently and has failed to perform its drying function properly, which has seriously disrupted my daily use. I live in Istanb...

We purchased a Hoover dryer through Hepsiburada about one month ago. When the service team came to install the product, they noticed that the rear panel was broken and said it wouldn’t prevent use, adding that they would replace the panel. After the panel was replaced, the machine started leaking wa...

I purchased a Hoover brand clothes dryer, and after the product was delivered to my home, we called the authorized technical service for installation. The technician clearly stated that the product was a display item and did not resemble the packaging of a brand-new, sealed product, so we refused th...

The rubber seal on the door of my Hoover H-DRY 300 dryer tore, causing water to leak from the bottom of the machine. I noticed the issue on October 18 and called Hoover customer service at 0 850 811 12 90. A service team was then assigned, and on October 20, I was asked to send photos of the affecte...

I purchased a Hoover H3WPS294TAM6-17 washing machine about three weeks ago from Teknodtm White Goods Electronics. After using it 10–15 times, the drum collapsed during a wash cycle, damaging the casing. I immediately contacted an authorized Hoover service center, and a service ticket was created. Th...

The Hoover dishwasher I bought from Amazon on July 16, 2025, has made me feel cheated out of my money. The service team came twice, and both times they claimed the problem was due to low electricity. However, other appliances like the washing machine and toaster work perfectly fine, so I don’t under...

I bought the Hoover brand dishwasher with high expectations, but unfortunately, I’ve been experiencing serious problems from the very first day. The machine has never worked properly. It leaves dishes dirty and doesn’t fully dissolve the detergent. Even when I run the program twice, I still don’t ge...

I bought a Hoover dishwasher, and it gave a water drainage error. However, since the authorized service centers were inadequate, they told us the problem was with the drain. We had the drain inspected and repaired, but no issue was found. The machine is still having the same problem, and every time ...

Although I replaced the front panel of my 4-year-old Hoover washing machine with a brand new one 6–7 months ago for ₺3,500, the same malfunction has occurred again. Now, they are asking for ₺5,500 to replace the front panel once more. This amount is being requested just because the "start" button is...

We bought a Hoover brand dryer. We tried the product on the day we bought it and strange noises were coming out of the machine and there was a burning smell. On our next use, if we hadn't noticed for a while, it would have started a fire in the house. We made a refund request based on this situation...

Brand: Hoover Product: DRY 500 10KG Heat Pump Dryer Complaint: The bottom filter of the machine constantly accumulates water and remains damp. Additionally, the fan located next to the bottom filter does not seem to be working at all. I could not get a clear answer from either customer service or th...

A part of my tumble dryer burned out, and the service team replaced it. However, after the replacement, the machine stopped drying properly. We've called the service multiple times, but the issue still hasn’t been resolved. They took the machine in and returned it saying they tested it four times an...

I’ve been having a problem with my Hoover fridge, model US HMNG 7184AN, that hasn’t been cooling right for nearly a year now. Even after five service visits, the problem is still not fixed. I found out that this model has a common thermostat issue, which I only discovered after dealing with it mysel...

On March 24, 2025, while my washing machine was operating, I experienced a power trip. The next day, on March 25, 2025, I called an electrician who determined that the source of the issue was the washing machine. On March 26, 2025, I contacted Hoover customer service and requested technical support....