I cannot use my countertop cooktop set that I bought in Türkiye on May 17, 2025, because the service did not come to the Aydın-Didim district and because it was not assembled. After the product reached me, I created a record on May 29. The service was problematic before, but it came late. This time, the service did not come and the customer service gave the same answer like a parrot. I somehow reached the relevant service and they said that they left it on June 1 due to the problems they had with this company. I called the customer service again from his friend. This time, he said that they sent another service and it would come from the Aydın center. Thereupon, every time I called for 7 days, he stalled by saying that we conveyed urgency and they will send service, and the so-called customer service guys hung up on us. I will never let a bad brand called Hoover enter my house or the house of my friends again. I am waiting for a solution for the return.
I bought a Hoover dryer from Hepsiburada, a Turkish online marketplace, but there was a problem with it. I called the service within the 15-day return window, but the items did not come when they said they would. When the serviceman finally came, he broke a part while trying to fix it. After waiting...
Hello, the dishwasher I previously purchased from you has malfunctioned. I attempted to fix it myself but was unsuccessful. Your customer representative provided me with the contact details of the nearest Keçiören authorized service center. I called, and explained the situation; when I called on Tue...
I bought a Hoover brand washer dryer from Trendyol. (Ncph11a2tcbexs17 model) was delivered on 16 November. I created an authorized service registratio...
I bought a Hoover dryer from the Erzurum Migros store, and it's been two days, but the installation still isn't done. When I reached out to the official Erzurum service to ask about the delay, the reply I got was really annoying. The person I talked to was unhelpful and condescending, saying, "This ...
I got a washer and dryer from Hoover. Before a year had even passed, it broke down, and the serviceman arrived. The part was supposed to arrive from Eskişehir, but it's been a month. After a month, the component finally came after repeated calls to them. The technician had previously indicated they ...
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