I bought a Hoover dishwasher, and it gave a water drainage error. However, since the authorized service centers were inadequate, they told us the problem was with the drain. We had the drain inspected and repaired, but no issue was found. The machine is still having the same problem, and every time the service team comes, they ask for ₺600. Despite all our efforts and expenses, no real solution has been provided so far. We already paid this fee before, and now they’re asking for it again even before coming.
My Hoover brand washer-dryer, which I purchased about a year and a half ago, has broken down multiple times. The İzmir Karşıyaka Hoover service took the machine for repairs for the third time, and it still hasn’t been fixed. Each time the machine was returned, the same issue reappeared within days, ...
About 6 months ago, the Hoover dishwasher at my mother's house broke down. We contacted the service for a part replacement and paid ₺2850 for the repair. Soon after, my parents had to leave Istanbul for health reasons and only returned this week. The machine, which was not used in the meantime, fail...
Hello, the dishwasher I previously purchased from you has malfunctioned. I attempted to fix it myself but was unsuccessful. Your customer representative provided me with the contact details of the nearest Keçiören authorized service center. I called, and explained the situation; when I called on Tue...
I made the mistake of buying a Hoover dishwasher, and the problems I faced with the service seemed endless. After struggling for a whole month to set up the product I purchased online, installation finally happened. "The light's on, it's fine," they said. When we tried to run the machine after movin...
I called the authorized service to install the Hoover brand dryer I bought on September 27, 2023. They said they could provide additional warranty, and it was 900 ₺. I also sent an instant message. They called after 20 days, saying they could not provide an additional warranty, and they asked for 60...
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