Hoover Did Not Fix My US HMNG 7184AN Fridge Despite Multiple Service Visits
I’ve been having a problem with my Hoover fridge, model US HMNG 7184AN, that hasn’t been cooling right for nearly a year now. Even after five service visits, the problem is still not fixed. I found out that this model has a common thermostat issue, which I only discovered after dealing with it myself. I found out that a lot of folks in Turkey who got the same model with the same serial number are dealing with the exact same problem. I feel like I accidentally bought a broken product that really shouldn’t have been on the market at all. I thought I would get better follow-up and a solution after all those service calls, but I haven't made any progress. I’m asking Hoover to step up and take care of this product by providing a good solution.
Dear Customer, We would like to express our gratitude for informing us about our products and services. Your complaint has reached us. We will contact you as soon as possible. We kindly ask you to continue sharing your thoughts about our company's products and services with us so that we can provide you with better service. You can get support from our Customer Service every day of the week between 08:00 - 20:00. Sincerely, Hoover Consumer Line
