Happn Account Ban Complaint and Reactivation Request

My Happn account was suspended on September 16 without any reason being provided. I have absolutely never used profanity, insulted or harassed anyone, used a false profile, or engaged in any behavior that would violate the community guidelines. Despite this, when I try to log into my account, I only see a message stating, “Your account has been suspended,” with no further explanation.

I used my Happn account only through my phone number, and my name is Medine. My account has been disabled since yesterday, and I have been unable to use the app during this time. I contacted Happn by email to report the issue, but I have not received any response so far.

I do not accept having my account suspended without an explanation when I have not violated any rules. I request that my account be reactivated, that I be clearly and specifically informed of the reason for the suspension if there is one, and that this issue be resolved as soon as possible.