I experienced a payment issue on the Happn app that has caused me serious inconvenience. Last month, $11 was charged from my account, and this month, $11 was charged twice, resulting in multiple unauthorized deductions. Despite these charges, there is no active subscription visible in the app or in the connected stores (Apple/Google).
I carefully checked all possible channels, including in-app settings, App Store/Google Play subscription management, and other related sections, but I could not find any active subscription to cancel. Even so, my card was charged again this month—twice. I have bank statements and transaction records confirming these charges.
When I contacted Happn support, I did not receive a clear or helpful response. The replies were vague and did not explain the source of the charges or provide guidance on how to cancel them.
I request a full refund of all unauthorized charges and demand that any subscriptions or payment authorizations linked to my account be permanently canceled. Additionally, I ask for my account and payment details to be reviewed and secured to prevent any further unauthorized transactions.
I’m extremely frustrated with Happn. I’ve been getting charged regularly, yet there’s no active subscription listed under my Play Store account. I’ve checked everything—my subscriptions, payment history, settings—but I simply can’t find a way to cancel. There is no clear option to unsubscribe, and i...
I canceled my Happn subscription through the app, assuming everything was finalized. However, despite successfully ending my membership, I was still charged ₺399 this month from my Yapı Kredi account. I did not authorize this transaction, and it’s incredibly frustrating to see a payment taken for a ...
I paid $14 USD for a three-month Happn subscription through my iPhone 12. The payment was successfully charged to my credit card, and I have the receipt. However, even though my subscription period was still active, the app tried to charge my card again. For security reasons, I disabled online trans...
I downloaded the Happn app through Google Play and purchased a Premium membership. I paid the fee listed as $5 USD, and this amount was successfully charged to my card. However, without any notification, recurring charges of $15 USD started appearing on my card every month. In particular, these amou...
On September 10, 2025, I noticed an unauthorized charge of ₺360 on my bank account ending in 4391, even though I had already deleted my Happn account. This charge was made without my consent or knowledge. I immediately tried to contact Happn customer support, but I have not received any response so...
Comments