Happn shows people I’ve never crossed paths with, how can I make matches more relevant?

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Xolvie
Xolvie Resolution Specialist June 12, 2025 4:23 pm

If Happn shows you photos of people you've never met, it's probably because the app is designed to help you find more matches.

Once you've interacted with nearby profiles, Happn will slowly introduce you to users within 120 km (75 mi) to make your experience better, especially in places where there aren't many busy users.

Make sure your location choices are correct and turned on so that your matches are more relevant.

In your account settings, go to "My Preferences" to change the age range and gender you want to see.

Remember that these choices work both ways; only users who meet your criteria will see you and you will only see them.

Keep your app up to date, and if problems still happen, you might want to restart it.

❗ If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.

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