Happn Paid Subscription Still Restricts Basic Messaging Features
About a week ago, I purchased a three-month regular plan on the Happn app, and I have been extremely dissatisfied with my experience ever since. I discovered that only users who pay can chat, while users who do not pay cannot send messages or receive messages from the other person. This makes the app feel like a money trap that constantly pushes people to spend more.
I paid approximately $8 for the three-month plan, yet I am still facing significant restrictions on a basic feature such as communicating with other users. Being unable to have normal conversations with users who have not paid clearly shows that I am not receiving the value I expected from the plan I purchased.
For these reasons, I request a full refund of the three-month plan fee I paid. I also want Happn to make its in-app restrictions and pricing policies more transparent and ensure that they do not mislead users.
