I paid $14 USD for a three-month Happn subscription through my iPhone 12. The payment was successfully charged to my credit card, and I have the receipt. However, even though my subscription period was still active, the app tried to charge my card again. For security reasons, I disabled online transactions on my card. After that, Happn terminated my subscription.
I’ve been dealing with this issue for about a month, and despite contacting customer service, I haven’t received any response. Since my subscription was unfairly canceled and I did not receive the service I paid for, I am requesting a refund of the $14 USD I paid.
I kindly ask that my issue be resolved as soon as possible.
I downloaded the Happn app through Google Play and purchased a Premium membership. I paid the fee listed as $5 USD, and this amount was successfully charged to my card. However, without any notification, recurring charges of $15 USD started appearing on my card every month. In particular, these amou...
I canceled my Happn subscription through the app, assuming everything was finalized. However, despite successfully ending my membership, I was still charged ₺399 this month from my Yapı Kredi account. I did not authorize this transaction, and it’s incredibly frustrating to see a payment taken for a ...
I recently made a purchase on the Happn app but quickly realized I wasn’t satisfied with the service. Within just one hour, I submitted a refund request through the appropriate channels. Despite acting promptly, my request was denied, and my payment was never refunded. The “Restore Purchases” featur...
I’ve recently discovered that my phone number is linked to a Happn account that I didn’t actively use, yet I’ve been charged for a subscription for the past 6 months without my clear consent. I want this subscription canceled immediately, and I expect a full refund for the months I was charged—aroun...
On September 10, 2025, I noticed an unauthorized charge of ₺360 on my bank account ending in 4391, even though I had already deleted my Happn account. This charge was made without my consent or knowledge. I immediately tried to contact Happn customer support, but I have not received any response so...
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