I made a purchase through the Farfetch app and immediately canceled it, but my refund came back short. I want the full amount refunded. What kind of irresponsibility is this? I sent an email and they won't even respond to my email. I made a €460 purchase and I want my €460 refund.
I ordered a pair of shoes from Farfetch, but although the order shows as "delivered," nothing has arrived at my address. I've tried emailing and messaging them on Instagram, but there’s been zero response. I feel completely ignored and left without any resolution. Farfetch’s lack of communication h...
I purchased 2 items from Farfetch and I'm facing serious mistreatment. I bought 1 pair of shoes and 1 bag; the total was €330, with the shoes at €130 and the bag at €200. My items arrived at customs and customs demanded $1,160 in fees for these two products. I refused to accept this and wanted to re...
I attempted to return my Farfetch order via UPS before it even reached me due to unnecessary customs complications. However, the return process is completely stuck because Farfetch has not responded. I don’t understand how a company of this size operates with such poor customer service. They are re...
I received notifications on 03.08 and 20.12 stating that €135 was charged to my card by Farfetch (style.com), even though I didn’t make any purchases. I’ve never experienced something like this before and was shocked to see it. I’ve since canceled my card and requested a new one. I have no idea how ...
Two months ago, I ordered a bag and shoes from Farfetch, but they never arrived. The items were returned, and apparently stuck in customs, but there’s no one to contact on the other side to resolve the issue. Farfetch hasn’t refunded my money either. I don’t understand how a company can operate like...
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