I’m getting an error when installing a game via Epic Games. How can I find the error explanation and fix it?

What to do if the installation fails — useful and up-to-date recommendations:

Check the error code in the launcher
It’s usually shown as letters and numbers (for example, LS-0013, IS-0009).
The code and a short message appear directly under the installation error.

Check your disk status
Installation errors often occur due to insufficient disk space or file system issues.
Free up space and check the disk for errors.

Run Epic Games Launcher as administrator
This helps resolve permission-related installation errors.

Temporarily disable antivirus software
Some antivirus programs block Epic Games installation components.
You can turn protection back on after installation.

Clear the launcher cache
Epic Games provides cache reset options to remove temporary and conflicting data.

Verify installation files
If the game was partially downloaded, open the game menu and select Verify.
The launcher will automatically download missing or corrupted files.

Disable VPNs, proxies, and network filters
They can interfere with downloading installation files.

Restart your internet router
In some cases, the error is caused by an unstable connection.

Reinstall Epic Games Launcher
A corrupted launcher can cause various installation errors.
A full reinstall often resolves the issue completely.

If the error persists, take a screenshot or note the exact error code and describe the issue on Xolvie. This helps speed up resolution and draws attention from Epic Games support.