Fortnite Ranked Cup Results Missing Our Team Despite 150 Points

Today, during the Duos Ranked Cup tournament we participated in through PlayStation on Fortnite, we encountered a serious ranking issue. By the time we finished our matches, we had accumulated a total of 150 points — yet when the tournament ended, neither my name nor my teammate's appeared anywhere on the overall leaderboard.
My Fortnite username is Filnecati 78, and my teammate's is keloglangulduren. We both played from the same device in the same tournament, and neither of us shows up in the rankings. Despite clearly seeing our points at the end of each match, we have been completely ignored in the tournament standings.
I am requesting that the tournament results be corrected, that our points be properly recorded in the system, and that the ranking we earned be officially credited to our team.

Comments

Similar Complaints

Epic Games Ignored My Missing Battlefield 6 Bonus Reward Complaint

29

On August 11, I purchased Battlefield 6 through Epic Games. After completing the purchase, I was supposed to receive a ₺...

Epic Games Rocket League Bug Resets Player Level From 93 to 1

26

I experienced a serious level loss on my Rocket League account, which I play through Epic Games. I was at Level 93, but ...

Epic Games Account Shows “Account Not Found” Error

4

About a week ago, I stopped being able to access my Epic Games account that I normally use on PC. When I try to log in, ...