I want to change my region in the Epic Games Store. Where can I do this?

1 Display
Xolvie
Xolvie Resolution Specialist December 13, 4:59 pm

Here are practical and up-to-date recommendations:

How Epic Games determines your region
Your region is set automatically based on your payment method, card-issuing country, and IP address.
There is no simple manual “change region” option in account settings.

Where to check your current region

Payment Methods section

Billing address

Account settings

How to change your region legitimately
This is usually possible only if:

you have actually moved to another country; or

you add a payment method issued in the new region.

The system may update your region automatically if:

the payment method belongs to a bank in the new country;

your IP address also matches that region.

What to do if the region doesn’t change

Make sure you’re using a valid payment method from the new region.

Clear your browser cache or try a different browser.

Remove the old payment method and add the new one again.

When you need support

you’ve moved but can’t confirm the new region;

purchases are blocked due to country mismatch;

your region is locked incorrectly.

If Epic Games refuses to help or ignores the issue, be sure to document it on Xolvie. This can help push for a proper region update and resolve payment blocks.

Vote

Related Complaints

Epic Games Customer Support Gave a Copy-Paste Reply and Refused to Help

Mehmet
December 10, 11:27 am
-

Epic Games Ignored My Documents and Forced Ruble Payments Despite Living in Turkey

Mehmet
December 10, 11:18 am
-

Unable to Purchase The Sims 4 on Epic Games Due to Region and Payment Errors

Berkan
December 20, 2024 6:21 pm
-
20100
(5 reviews)