I can’t log in to my Epic Games account. How can I restore access?

About one hour ago, my Epic Games account was taken over by third parties. In the email I received from Epic Games, it clearly stated that my account had been accessed from a different device and IP address, that the email address on the account had been changed, and that my login information had be...

Since this morning, I have not been able to log into my Epic Games account registered under the username “Ege16.” Even though I am certain that I am entering the correct password, the login attempt fails and the account does not open. When I tried accessing the account from another location, I noti...

My Grand Theft Auto V account, which I use through Epic Games with my connected Google account, was stolen on January 28, 2026. The account was originally created on August 27, 2022. Although it is still possible to log in through the Google connection, the email address associated with the account ...

I have been actively using my Epic Games account for approximately 5 years, and it contains many of my games. Despite having two-factor authentication enabled, my account was taken over in a very short period of time. First, I received a notification that my email address had been changed, followed ...

I no longer have access to the email address registered on my Epic Games Store account because I changed my phone number. About a year ago, I changed my phone and believed that I had also updated the number on my Epic Games account. However, since my old phone number has been completely deactivated,...

My Epic Games PC account was taken over without my knowledge or permission on November 19, 2025, while I was serving in the military. The email address and password registered to my account were changed, and as a result, I am completely unable to access my account. I only became aware of this situat...

Today, the email address linked to my Epic Games account (username: Nippymilk) was changed without my permission by someone from another country. Although I can still log into my account via Gmail, I’m seriously concerned about my account’s security because the registered email address has been alte...

I haven’t been able to access my Epic Games account for a long time. The email address linked to my account is h*@windowslive.com**, but since I no longer have access to that email and also forgot my password, I’m completely locked out of my account. Every login attempt results in a recovery link be...

About six days ago, the email address linked to my Epic Games account was changed without my permission or knowledge, and since then, I’ve been unable to access my account. I still have all the relevant information from before the breach — including my previous passwords, billing details, and card i...

On July 1, 2025, my Epic Games account (username: selamettinsucuk) was hacked, and my email address was changed without my permission. My account contained paid games and digital content, and after noticing the breach, I realized that my personal information may also be at risk. I immediately conta...

I purchased games and invested my money on Epic Games on digital content. Unfortunately, about one year ago, my Epic Games account was stolen. Since then, I have been unable to access my own account and the games I paid for. I contacted Epic Games support numerous times, but I have yet to receive a...

My Epic Games account was recently hacked. The individuals who stole my account also managed to change the associated email address, making it impossible for me to recover my account through any standard means. I have attempted to contact Epic Games support regarding this critical issue, but I have ...

Hello, I am experiencing a critical issue with my Epic Games account and urgently request your support. For some time now, I have been unable to log in. Despite repeatedly entering my correct username and password, the system continuously redirects me back to the login screen. I've also tried the "f...

My Epic Games account (username: f2fxnapolyon) was hacked about 5 weeks ago. The email address was changed to an unfamiliar rambler.ru address. Although I can still access my account, I am currently unable to change the email or secure the account because the verification codes are now being sent to...

Honestly, even downloading a pirated game would offer a better experience than trying to use Epic Games. The platform is so poorly designed that even if all games were free, it still wouldn’t be worth the hassle. Every time I try to log into my account, I’m met with error after error. I can’t play ...

I’m completely locked out of my Epic Games account and no one is helping. When I try to log in, I’m told I must reset my password. That would be fine—except the password reset email is being sent to an address I no longer have access to. I can’t retrieve the verification code, and this has left me t...

I'm absolutely furious with the lack of support from Epic Games. I’ve had an account for years with thousands of ₺ worth of games purchased, and now Epic Games tells me my account doesn't exist. I forgot my password and when I tried to reset it, the system claimed there’s no account associated with ...

I have been using my Epic Games account for years, but recently, it was hacked. It seems like the email address linked to my account was changed, because when I try to log in, it says "No account found with this email." However, I still have full access to my email, so I know this wasn’t my doing. ...

My Epic Games account was hacked, and my Google connection was changed without my knowledge. Now, I can’t access my account because my email is no longer recognized. I immediately tried to recover my account, but the process is useless—there’s no real solution. I submitted a support ticket, but no o...

Dear Epic Games Support Team, I am reaching out to address a serious issue with my account. Despite adhering to all rules and using my account responsibly, I recently discovered that it has been banned without any valid reason. This has left me frustrated and confused. I request a thorough review o...

My Ubisoft account was hacked, and since it was linked to my Epic Games account, both are now inaccessible. I discovered the issue hours after it happened, around 5 AM, and immediately requested a password reset via email, but I have not received any response. I have spent a significant amount of m...

I have access to my Epic Games account, but it has been hacked. My original email ending in @gmail.com was replaced with one ending in @rambler.ru. I checked my Gmail account, and there were no suspicious login attempts. Clearly, my Epic Games account has been compromised. I have proof of ownership...

I am very dissatisfied with the inadequate account recovery process on Epic Games. My account was hacked, and despite providing proof of purchases, my card details, transaction codes, and other relevant evidence, the system still deems it insufficient. The process is flawed—there’s no way to submit...

I was taken aback when I logged into Epic Games and found that my account had been unexpectedly suspended. This account boasts an impressive 500 hours of gameplay in GTA 5 and a staggering 5000 hours in Fortnite. I have always played fair and followed the rules, so I'm at a loss as to why this situa...