Epic Games isn’t accepting my payment. What payment methods are available, and how can I fix the issue?

I’m filing a complaint about the disrespectful and careless attitude I experienced during my support process related to my Epic Games account. I’m currently in Moscow temporarily for a professional training program, and I normally live in Burhaniye, Balıkesir, Turkey. I want to make payments on my a...

I am writing to report the disrespectful and careless attitude I encountered during the support process related to my Epic Games account, which I use on PC. I am currently in Moscow temporarily for professional training, and my permanent residence is in Burhaniye, Balıkesir, Turkey. I want to contin...

For a long time, I’ve been trying to make purchases through the Epic Games app using Google Pay, just as I always have. Even though I have sufficient balance in my account, for nearly one month, and despite trying dozens of times, I keep receiving the error message: “We can’t complete this transacti...

For about a week, I’ve been trying to purchase the “Crew” subscription on the Fortnite PC platform, but every time I attempt to complete the payment, I receive the error message: “Transaction declined for your safety.” I’ve tried this 10–15 times at different times throughout the week, but the resul...

On October 2, 2025, around 5:45 PM, I tried to purchase Points for Path of Exile through Epic Games on my PC in Mersin, Turkey. I attempted the payment 10–11 times using both my QNB debit card and credit card, but every time, I received the same error message: “It seems something went wrong. For yo...

On June 8, 2024, at 8:59 PM, I attempted to purchase Farming Simulator 22 through Epic Games. During checkout, I entered my bank card information, but the payment was declined, and an error message appeared. At that time, my card was blocked for international transactions, so I enabled that feature ...

I tried to purchase a game on Epic Games. However, during checkout, I repeatedly encountered the following error message: “It looks like something went wrong. For your safety, this transaction was declined. Please try another card or payment method.” I tested several different cards, all of which a...

For the past three weeks, I haven’t been able to make a single purchase on Epic Games. I’ve tried using four different credit and debit cards, all from different banks. I confirmed with every bank that there’s no problem with my balance, my cards are enabled for online purchases, and there are no re...

I had a Fortnite Pass subscription active until May 13. For a few days before it expired, Fortnite kept trying to charge my card, but since I didn’t have enough balance at the time, the charges failed. I went ahead and canceled the subscription manually to avoid further attempts. Now that I want to...

I encountered an error while trying to purchase a game on Epic Games using my İninal card. The message displayed was, “A system error occurred on the bank's side. Please try again later.” I don’t have any other card to use for the transaction, so I’m stuck. I urgently need assistance to resolve thi...

I’ve been trying to purchase The Sims 4 and its expansion packs on Epic Games, but I constantly encounter the error messages: "Looks like something went wrong" and "Please make purchase in your own country region." I’ve attempted to resolve this by using five different cards, yet the issue persists....

For the past two weeks, I’ve been unable to purchase anything on the Epic Games Store. Following the advice from their support team, I waited 24 hours and even tried using different payment methods, but nothing has worked. To make matters worse, I can’t get in touch with the support team anymore as...

I am unable to purchase the Fortnite Crew Pack on Epic Games, as I keep encountering an error. I previously had an active subscription, but due to insufficient funds on my card for a few days, it seems my account has been locked. I’ve tried using a different card, but the payment still gets rejected...

I attempted to purchase games on the Epic Games Store today using the same card I always use, but it kept giving me an error. To ensure it wasn't an issue with my card, I tried using other cards as well, but none worked. After checking online, I discovered that many others are experiencing the same ...

I’ve had my Epic Games account for over 8 years, and I’ve been using the same credit card for purchases during that time. However, on October 13th, my purchase was suddenly rejected. I tried several times, but I kept getting the same error. I even tried using different bank cards, but the issue pers...