Flying with Emirates was one of the most expensive choices I’ve made—and unfortunately, also the worst travel experience I’ve ever had. Due to artificial rain in Dubai, our flights were delayed for 30 to 40 hours across different airports. Yet, despite this massive disruption, Emirates offered no hotel accommodation, no proper rest area, and absolutely no meaningful support.
All they gave us were two small sandwiches—yes, two—and expected that to be enough for people stranded for nearly two days. No vouchers, no clear communication, no effort to ease the stress or hardship. We were left to figure things out on our own in a chaotic airport environment.
I chose Emirates specifically for its reputation and premium service, but clearly that doesn’t extend to handling delays or taking care of passengers during crises. For the amount I paid, this level of treatment is unacceptable. Emirates, you need to take responsibility for how you treat your passengers in situations like this. I demand proper compensation for the time lost, the discomfort endured, and the complete lack of basic hospitality.
I expected far better from Emirates, but I’m deeply disappointed. We checked in three suitcases in perfect condition. By the end of our trip, two of them were returned completely broken. At Istanbul Airport, we were sent to Çelebi, the ground services company Emirates works with. The woman handling ...
I’m extremely disappointed with my recent experience flying with Emirates. On March 20, I was scheduled to fly from Phuket to Istanbul with a connecti...
On December 2, 2023, I flew with Emirates from Dubai to Turkey. When I arrived, I discovered that my suitcase was badly damaged—so much so that it’s now completely unusable. I reported the issue immediately to Çelebi Ground Services, specifically the lost baggage department. I called them over 15 ti...
On April 23, during my connecting flight from Bali to Istanbul, I had a deeply disappointing experience. Although I booked my entire journey through Emirates, I was shocked to learn at the airport that my Dubai–Istanbul leg had been transferred to Flydubai without my prior knowledge or consent. I ne...
My suitcase was severely damaged, and Flydubai showed no concern whatsoever. I own a very expensive suitcase, and it was returned to me with two broken wheels. It was the largest-sized suitcase, and to make matters worse, it was later sent to the wrong location. When I went there to retrieve it, the...
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