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Complaints(2)

Agoda Did Not Refund My Overbooked Hotel Reservation Despite Promising a Refund

March 6, 2025 2:22 PM81

On February 9, I made a reservation through Agoda for a one-night stay on the same day for over 40 USD. When I arrived a...t the hotel, they informed me that they were fully booked due to overbooking and advised me to contact the site for a refund. When I reached out to Agoda, they told me my money wou...

Agoda Did Not Refund My Overbooked Hotel Reservation Despite Promising a Refund

Emirates Damaged My Luggage During Transfer and Told Me to Wait 6 Months for a Response

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Emirates

June 13, 2024 3:12 PM18

On May 12, 2024, I flew with Emirates from Poland to Angola. During the transfer, my suitcase was damaged and even tagge...d to indicate it. When I landed, I immediately reported the issue to the baggage damage desk. After taking photos of the suitcase, the staff told me I could leave without filling o...