Electrolux

I’ve been using an Electrolux dryer for about three years, and I deeply regret buying it. I have never owned an electronic product that consistently causes problems like clockwork—this machine leaks water every single year, always around the same time. My mother bought the exact same model at the sa...

I own an Electrolux Timemanager dishwasher, and I recently discovered that the upper section of the front panel has developed cracks in four separate spots. Concerned, I immediately contacted customer service, only to be told that this issue is not covered under warranty. This is incredibly disappo...

I purchased an Electrolux dryer in 2023, and by July 2024, it stopped drying properly and started leaking water from the bottom instead of into the tank. Even though the product was under warranty, the service team labeled it as "annual maintenance", charged me ₺2,000, and returned the repaired mach...

The Electrolux EW7H458ST dryer is a complete disappointment. I purchased it online on January 26, 2024, and within less than a year, it has already had two sensor failures. In a major city like Ankara, the brand has only two authorized service centers, and we were told that the sensor had to be orde...

On 28.11.2022, I bought an Electrolux brand and EW7H458ST model 8 kg dryer. The service provided an additional 4-year warranty to ensure that my product was protected for longer. Even though my product was still under warranty, when I contacted customer service, I was treated as if I had bought the ...

The WQ71-P52SS cordless vacuum, which was under warranty, malfunctioned three times and was sent for service each time, only to break down again. We visited the store to request a replacement, but they forwarded the product to the Authorized Service. Despite our replacement request, the service offe...

On January 21, 2025, service came for my Electrolux brand Dryer. It is fixed with the camera records of our building. It was stated that there was a capacitor malfunction and waited for the part. On January 30, 2025, the condenser was installed. The machine did not dry again, whereupon it was said t...

Since the day we purchased our Electrolux refrigerator from Teknosa on March 25, 2023, there have been dents on the door. At first, they were not very noticeable, but over time, they became deeper. When we asked the service team, they said the dents might have occurred due to pressure during storage...

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I bought an Electrolux dryer in February 2023. The machine, which we love to use, started leaking water before the warranty period ended. I immediately called the Electrolux customer representative. The customer representative gave information about filter and heat exchanger cleaning. However, I sai...

On March 8, 2023, I purchased an Electrolux EW6F3146BEB model washing machine through the Hepsiburada website, trusting the product reviews posted there. Shortly after, stains started appearing on our clothes. Initially, we thought the stains were caused by something else, but when previously spotle...

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In November 2023, I purchased an Electrolux cordless vacuum for ₺12,000 from Antares Media Markt, and I’ve had nothing but issues since then. I’ve had to send the vacuum to the authorized service three times. The first time, it was returned covered in scratches. On the second visit, the LED nozzle ...

For over a year, I’ve experienced persistent cooling issues with my Electrolux refrigerator. Despite multiple service visits, three motor replacements, and countless interventions, the internal temperature has never dropped below 10°C. We initially refrained from taking legal action, trusting the co...

I purchased an Electrolux washing machine that is still under warranty, yet I was informed that the blackening of the door's rubber seal (despite leaving the door open and regularly drying it) is not covered under warranty. When I contacted Electrolux service, they stated the seal replacement would ...

I purchased an Electrolux washing machine that is still under warranty, yet I was informed that the blackening of the door's rubber seal (despite leaving the door open and regularly drying it) is not covered under warranty. When I contacted Electrolux service, they stated the seal replacement would ...

Dear Electrolux Customer Service, I am writing to express my dissatisfaction regarding the service I received for my Electrolux dishwasher and the unprofessional behavior displayed by your authorized service personnel. The issues I encountered are as follows: Disrespectful and careless behavior of s...

In July, we received our brand-new Electrolux 700 series (EP71AB14UG) vacuum cleaner, which we took to the authorized service center for the second time on November 2, 2024. Despite more than a month passing, it still hasn’t been repaired or returned. During our first visit, we were told, "There’s n...

I purchased the Electrolux EW6F3146BEB 10 kg 1400 RPM washing machine from Teknosa on 28/07/2022 and have faced repeated issues with it damaging fabrics, including curtains and cotton shirts, by pulling threads during washing. Despite contacting the authorized service in June 2024 and again in Novem...

I purchased an Electrolux washing machine in August 2024. Within a short period of about 3 months, the machine started showing error codes frequently and began moving from its position. I reported the issue, and a service technician arrived 4 days later. The technician, who was the same person who i...

I purchased an Electrolux KODDP77WX pyrolytic oven about two years ago, which came with a three-year warranty. However, within the warranty period, the oven's inside back panel began to decay, and the door's elastic band started to wear and tear on its own. We only used regular pyrolysis cleaning an...

Electrolux has been a huge regret for us. My advice is definitely that no one should buy it. I've been trying to get service for over a month. I must have spoken to 30 different Electrolux customer representatives, without exaggeration, and yet the service still hasn't come. They just give us instru...

I purchased the Electrolux UltraOne EUOC9GREEN vacuum cleaner on 18.07.2023, and it broke down after one year. I contacted Electrolux customer service for assistance, and they directed me to "Altıyaprak Teknik", an authorized service center in Giresun. I reported the malfunction to the service, and ...

We bought the Electrolux E5HB2-8SS Blender Set. I used this product to prepare food for my baby. The inside of the rondo section gets rusty and mixes with the food. At first we thought the dirty part was leftover food, but even if we wipe it clean as stated in the user manual, it never goes away. Th...

On 21.01.2023, I bought an Electrolux brand EW7H458ST model dryer from Media Markt. When the machine took the laundry out without drying and leaked water, I called the service because the product was under warranty. It was stated that water had accumulated in the heat exchanger filter area and that ...